iStrat Support Services - Metrics / Key Performance Indicators

The expert staff at iStrat Support Services can assist you in establishing a metrics program, supporting your needs from conception through implementation, or conduct an assessment of your existing metrics program. If you haven’t reviewed your metrics program in the past 12 months, your metrics may be out of date. At iStrat Support Services, we understand that metrics are first a business issue, and secondly a technical issue. Our extensive plant and industry experience has helped many customers to evaluate, select, and implement metrics programs to support and enhance their business processes. To obtain more information on how KPIs can help your organization improve the return on your ERP investment, read our whitepaper entitled “ Has Anyone Seen My ROI ”


Many organizations lack an appropriate set of metrics for evaluating progress toward strategic objectives. For those organizations with metrics programs in place, are they still the most appropriate for meeting changing business conditions? Do you have the right numbers of Key Performance Indicators (KPI’s) identified? Are you measuring your processes at the optimal point in the process? Have control values changed in those measurements? In order to implement a well designed set of organizational metrics, the following questions must be answered: P What are the guiding principles, goals and objectives for defining organizational metrics? P What processes and functions need to be measured? P Where in the course of a process should the metrics be applied to accurately assess progress and performance? P What control values are appropriate for each metric, and what are the criteria to be applied in reassessing a control value? P What are the risks of any metrics program? P What metrics are your competitors using?

The expert staff at iStrat Support Services can assist you in establishing a metrics program, supporting your needs from conception through implementation, or conduct an assessment of your existing metrics program. If you haven’t reviewed your metrics program in the past 12 months, your metrics may be out of date. At iStrat Support Services, we understand that metrics are first a business issue, and secondly a technical issue. Our extensive plant and industry experience has helped many customers to evaluate, select, and implement metrics programs to support and enhance their business processes. To obtain more information on how KPIs can help your organization improve the return on your ERP investment, read our whitepaper entitled “ Has Anyone Seen My ROI ”

Results - With iStrat Support’s experts on your team, you’ll be able to use technology more effectively in driving down Maintenance and Operating costs, and you’ll experience measurable improvement in your business processes going forward!


	Metrics / Key Performance Indicators